Directory / Technology and Information
Liquid Voice Ltd
9 South View, Coal Road, Leeds, Yorkshire, LS22 5DF
We help organisations understand what’s really happening across all customer communications, capturing, and analysing data ranging from voice to text
Founded in 2004, Liquid Voice has grown to become one of the leading privately owned specialists in interaction capture and analytics with customers world-wide supported from our centres of excellence in the UK and New Zealand.
We are innovators and at the core of our solutions is a set of smart analytics capabilities that enables our customers to inspect, understand and analyse every interaction they are having with their customers.
By focusing on three distinct core sectors, financial trading, public safety and contact centres, we are able to address what is important for our customers and uniquely deliver on their desired outcomes whether that be compliant and ethical trading, highly effective incident management or exceptional customer experiences.
